Skills:

Communication and presentation

Listening, critical thinking, and problem solving

Adaptability and team building

Decision making

Goal setting and time management

Confidence and relevant work experience

Job Responsibilities:

Answering customer requests or inquiries

Upselling products and/or services to the customer

Identifying and resolving customer issues using problem-solving skills

Building a positive rapport across a variety of personality types

Continually maintaining a working knowledge of our client’s products, services, and promotions

Putting the customer first and remaining polite and professional at all times

Documenting all customer information, communications, and sales in a computer system